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Posted: September 8, 2015
USE OF THE SERVICES
The Services allowyou to schedule appointments online with doctors, dentists, and other healthcare professionals (collectively, “Healthcare Provider”). Among other things, the Services also allow you to check insurance coverage and write reviews about your experiences with Healthcare Providers, and to provide on-line mechanism for booking physician appointments and for referrals to and among physicians through the use of the Internet/website, instant messaging and Application(s). The Services are compliant with the HIPAA Standards for Privacy of Individually Identifiable Health Information and the Standards for Security of Electronic Protected Health Information, 45 C.F.R. Part 160 and Part 164, Subparts A, C and E (the “HIPAA Regulations”), and the Health Information Technology for Economic and Clinical Health Act, as incorporated in the American Recovery and Reinvestment Act of 2009 (the “HITECH Act”) (collectively, the HIPAA Regulations and the HITECH Act are referred to as the “Requirements”). We may also use such information, in a legally-compliant manner (described below) for research and other data aggregation services.
The Services arenot for use with life-threatening, debilitating, or emergent medical conditions, and you agree that you are not attempting to use theServices for such a condition. You agree that you have read the section below entitled “When to Call 911,” and you do not believethat you need to call an ambulance.
When to call 911
The Services should only be used for medical complaints of a non-serious nature. If you have a life-threatening, debilitating, or emergent medical condition, you should not use the Services. You should immediately go to the hospital or call 911 for emergency medical assistance.
A “life-threatening, debilitating or emergent medical condition” is one with acute symptoms of sufficient severity such that without immediate medical attention a reasonable likelihood exists of:
Emergency Medical Treatment and Labor Act (EMTALA)
EMTALAis a complex federal law that imposes specific legal obligations on Medicare- participating hospitals that offer emergency services. You should consult private legal counsel if you want a full interpretation of the law. Very generally speaking, for an individual who “comes to the emergency department” and requests (or there is an apparent need for) emergency treatment, the hospital must provide a medical screening examination to determine whether an emergency medical condition exists regardless of the individual’s ability to pay. As defined by EMTALA, “Comes to the Emergency Department” includes coming to the hospital campus (or urgent care center in some cases). If an emergency medical condition exists, the hospital is required to provide stabilizing treatment for the individual. If the hospital is unable to stabilize an individual within its capability (or if the individual requests), an appropriate transfer to another hospital must be made. Stabilizing treatment cannot be delayed to request the individual’s payment or insurance information.
By using the Services, you acknowledge that you understand and agree that:
Note:Participating hospitals and urgent care centers on the Services may or may not be subject to EMTALA. You should confirm the EMTALA obligations, if any, directly with the individual hospital and urgent care center.
Some portions of the Services are viewable without registering with us. To actively participate in the Services or store your information, however, you must register as a member and authorize the use and disclosure of your Personal Information.
Your Personal Information
To register with us, you must provide certain basic information about yourself. You also may need to provide additional information to access all of the Services provided by IsDocIn. As a result, we may ask you to voluntarily provide information that personally identifies or could be used to personally identify you (“Personal Information”). Personal Information includes, but is not limited to, the following categories of information: (1) contact data (such as your e-mail address and phone number); (2) demographic data (such as your gender, your date of birth and your zip code); (3) insurance data (such as your insurance carrier, insurance plan, member ID, group ID, and payor ID); (4) medical data (such as the Healthcare Providers you have visited, your reasons for visit, your dates of visit, your medical history, and other medical and health information you choose to share with us), and/or (5) other information that you voluntarily choose to provide us, including, without limitation, social security numbers and unique identifiers such as passwords.
As part of the registration process, you must provide an e-mail address and create a password. These are your credentials for accessing the Services available only to members ("Credentials"). You should keep your Credentials private and not share them with anyone else. You must immediately notify us if your password is stolen or compromised by sending an email to fraudprotection@IsDocIn.com.
PROVISION OF CONTENT
Content is provided solely to assist you with locating appropriate medical care from a Healthcare Provider. “Content” is text, data, graphics, images, photographs, videos, audio recordings, information, suggestions, guidance, and other materials provided, made available, or otherwise found through the Services and/or Site, including, without limitation, information provided in response to your own questions or postings. You acknowledge that, although some Content may be provided by Healthcare Providers, the provision of such Content does not constitute an opinion or medical advice, diagnosis, or treatment and does not create a Healthcare Provider-patient relationship.
WE MAKE NO GUARANTEES, REPRESENTATIONS, OR WARRANTIES, WHETHER EXPRESSED OR IMPLIED, REGARDING PROFESSIONAL QUALIFICATIONS, EXPERTISE, QUALITY OF WORK, PRICE OR COST INFORMATION, INSURANCE COVERAGE OR BENEFIT INFORMATION, OR ANY OTHER CONTENT OBTAINED DIRECTLY OR INDIRECTLY THROUGH THE SERVICES. IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN IN RELIANCE ON ANY SUCH CONTENT. WE DO NOT ENDORSE OR RECOMMEND ANY HEALTHCARE PROVIDER LISTED OR ACCESSIBLE THROUGH THE SERVICES.
Content You Post or Submit
You will have the opportunity to post feedback regarding your experiences with Healthcare Providers featured through the Services, to submit inquiries concerning possible medical needs, and to participate in other interactive and community features on the Site (collectively “Posted Information”). You must act responsibly when providing Posted Information. All Posted Information must comply with our Acceptable Use Policy. IsDocIn reserves the right, in its sole discretion, to investigate and take appropriate action against anyone who violates this provision or the Acceptable Use Policy, including, without limitation, removing offending communications, terminating memberships, or blocking use of the Services.
By providing Posted Information through the Services, you agree to and hereby do grant, and you represent and warrant that you have the right to grant, to IsDocIn and its contractors an irrevocable, perpetual, royalty-free, fully sublicensable, fully paid up, worldwide license to use, copy, publicly perform, digitally perform, publicly display, and distribute such Posted Information and to adapt, edit, translate, prepare derivative works of, or incorporate into other works, such Posted Information. This license is non-exclusive, except you agree that IsDocIn has the exclusive right to practice this license to the extent of combining your Posted Information with the posted information of other IsDocIn users to construct or populate a searchable database of reviews and information related to the healthcare industry.
ISDOCIN DOES NOT PROVIDE MEDICAL ADVICE
Content that you obtain or receive from IsDocIn, its employees, contractors, partners, sponsors, advertisers, licensors or otherwise through the Services is for informational, scheduling, and payment purposes only. All medically-related information is provided by independent healthcare professionals and organizations. Such information is provided for informational purposes only and does not create a healthcare professional-patient relationship.
CONTENT, WHETHER PROVIDED BY OR THROUGH THE USE OF THE SERVICES OR THROUGH ANY OTHER COMMUNICATIONS FROM IsDocIn, IS NOT INTENDED AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.DO NOT DISREGARD, AVOID, OR DELAY OBTAINING MEDICAL ADVICE FROM A HEALTHCARE PROVIDER BECAUSE OF SOMETHING YOU READ ON THE SITE. YOUR USE OF THE SITE, SERVICES, AND CONTENT IS SOLELY AT YOUR OWN RISK. NOTHING STATED OR POSTED ON THE SITE OR AVAILABLE THROUGH THE SERVICES IS INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICINE, DENTISTRY, NURSING, OR OTHER PROFESSIONAL HEALTHCARE ADVICE, OR THE PROVISION OF MEDICAL CARE.
We do not recommend or endorse any tests,procedures, products, services, devices, opinions, or other information obtained through the Services.
NO HEALTHCARE PROVIDER-PATIENT RELATIONSHIP
NO HEALTHCARE PROVIDER-PATIENT RELATIONSHIP IS CREATED BY USING THE SITE, SERVICES, OR CONTENT, WHETHER THE CONTENT IS PROVIDED THROUGH THE USE OF THE SERVICES OR ANY OTHER COMMUNICATIONS FROM IsDocIn, INCLUDING, BUT NOT LIMITED TO, THE “FIND A DOCTOR” FEATURE, LINKS TO OTHER SITES, OR ANY ASSISTANCE WE PROVIDE TO HELP YOU FIND AN APPROPRIATE HEALTHCARE PROVIDER.
We have no control over and cannot guarantee the availability of any Healthcare Provider. We are not liable for cancelled or unfulfilled appointments, or any injury resulting therefrom, or for any injury resulting or arising from or related to the use of the Site or Services.
IMPORTANT INFORMATION ABOUT HEALTHCARE PROVIDER LISTS AND RELATIONSHIPS
We will provide lists and/or profile previews of Healthcare Providers based on information that you provide to us, such as insurance information, geographical location, and healthcare specialty. To enable the maximum choice and diversity of Healthcare Providers, these lists and/or profile previews may be based on other criteria, including, but not limited to, Healthcare Provider availability, past selections by and/or ratings of Healthcare Providers by you or other IsDocIn users, and past experiences of IsDocIn users with Healthcare Providers. To the extent you use the Services through your employer, IsDocIn may provide lists and/or profile previews based on criteria determined by your employer and your employer’s agents or advisors.
Healthcare Providers listed through the Services enter into contracts with us and may pay a fee to be marketed through the Services. However, IsDocIn does not (a) recommend or endorse any Healthcare Providers; (b) make any guarantees, representations, or warranties with respect to Healthcare Providers or the quality of their services; and/or (c) receive any additional fees from Healthcare Providers for featuring them (i.e., higher or better placement on lists) through the Services.
IsDocIn uses reasonable efforts to ensure that all Healthcare Providers listed through the Services hold allactive licenses required by law to practice their specialties and are not excluded from participating in the Medicare and Medicaid programs. IsDocIn may exclude Healthcare Providers who, in its sole discretion, have engaged in inappropriate or unprofessional conduct.
SERVICES AND CONTENT FOR INFORMATIONAL AND EDUCATIONAL PURPOSES
We make the Services and Content available to users and Healthcare Providers for informational and educational purposes. We do not guarantee the timeliness, accuracy, and completeness of the Content, and we will not be responsible for any errors or omissions or for results obtained from the use of such Content. We may, but are under no obligation to, review Content. We encourage you to independently confirm the Content contained herein and to seek the advice of a qualified Healthcare Provider.
Healthcare Provider Content
Healthcare Provider Content is provided for general reference only. Such Content is provided by Healthcare Providers and/or their office staff and is collected from multiple data sources that may not be confirmed by Healthcare Providers. Healthcare Provider Content changes frequently and may become out of date, incomplete, or inaccurate. You should independently verify such Content.
The insurance and insurance-related Content, including, without limitation, insurance coverage and benefit Content (“Insurance Content”), is provided for your convenienceonly. Insurance Content changes frequently and may become out of date, incomplete or inaccurate. Insurance Content is based in part on your Personal Information. To improve (but not guarantee) the accuracy of Insurance Content, you agree that you (a) will provide accurate and complete insurance-related Personal Information and (b) will update your insurance-related Personal Information as needed. IsDocIn is not responsible for your failure to comply with the instructions from us or for any inaccurate, incomplete, or outdated Insurance Content, regardless of the reason.
The tests, procedures, products, services, and devices discussed and/or marketed through the Services are not applicable to all individuals, patients, or clinical situations. We do not represent or warrantthe safety, effectiveness, or appropriateness of any tests, procedures, products, services, or devices. Any representations through the Services by advertisers, sponsors, and other participants, whether paid or unpaid, are presented for your information only and do not imply safety or appropriateness or predict the outcome, effectiveness, or success for any particular individual.
Your Responsibilities Generally
YOU UNDERSTAND THAT YOU ARE ULTIMATELY RESPONSIBLE FOR CHOOSING YOUR OWN HEALTHCARE PROVIDER. You are strongly advised to perform your own investigation before selecting a Healthcare Provider, including, but not limited to, confirming appropriate licensure, certification, education, and experience.
Even though the Services are provided free of charge, you are responsible for paying any and all charges incurred by obtaining medical services from Healthcare Providers.You must resolve any dispute between you or any Healthcare Provider directly with the Healthcare Provider.
You are responsible for all use of the Services and all use of your Credentials, including use by others to whom you have given your Credentials. You agree that you are responsible for protecting your computer against interference, spyware, viruses, or other computer issues that may be encountered by downloading items from the Services.
You may only use the Site and the Services for lawful, non-commercial purposes. You may not use the Site in any manner that could damage, disable, overburden, or impair our servers or networks or interfere with any other party's use and enjoyment of the Site or the Services. You may not attempt to gain unauthorized access to any of the Services, user accounts, or computer systems or networks, through hacking, password mining, or any other means. You may not accumulate or index, directly or indirectly, any Content or portion of the Site and/or Services for any purpose whatsoever.
Responsibilities of Healthcare Providers and Others in the Medical Industries
Regardless of whether you are a member or whether you schedule or intend to schedule appointments through the Services, if you are a Healthcare Provider or other person or entity in the medical industry, you acknowledge and agree that:
CHANGES TO THE SERVICES; ADDITIONAL TERMS
Changes to the Services
We may from time to time add new services to the Services, substitute a new service for one of the existing Services, or discontinue or suspend one of the existing Services. Information about new services will be included in the Content, and the use of new services will be governed by this Agreement. You agree that IsDocIn will not be liable to you or any third party for any suspension or discontinuation of any of the Services or portion thereof.
Certain Services may have additional terms (including, without limitation, policies, guidelines, and rules) that will further govern your use of that particular Service and supplement this Agreement. If you choose to register for, access, or use any such Services, you may be presented with additional terms, which will be incorporated by reference into this Agreement.
LINKS TO OTHER SITES
The Services may contain links to third party websites with which IsDocIn has no affiliation, including links provided as automated search results. These links are provided for your convenience only and do not constitute sponsorship, endorsement, approval, or responsibility for any of thesewebsites. We do not warrant or make any representation about the substance, quality, functionality, or accuracy of any of these websites or their content. If you decide to visit a third party website, you are subject to the policies of that website. You acknowledge and agree that we are not responsible for the policies and practices ofthese third party websites.
CONFIDENTIALITY OF INFORMATION
Although IsDocIn uses reasonable precautions to safeguard the confidentiality of information received and sent over the Internet or by e-mail, we cannot guarantee the confidentiality of such information. IsDocIn also cannot guarantee that we will receive, review, or respond to information you send to us over the Internet or by e-mail. Individuals corresponding with us over the Internet or by e-mail waive any claims regarding any access to or use of confidential information by a third party.
DISCLAIMER OF WARRANTIES
We have no special relationship with or fiduciary duty to you. You acknowledge that we have no control over, and no duty to take any action regarding which users gain access to the Site and/or the Services; what Content you access via the Site and/or the Services; what effects the Content on the Site and/or the Services may have on you; how you may interpret or use the Content on the Site and/or the Services; or what actions you may take as a result of having been exposed to the Content on the Site and/or the Services. You release us from all liability for you having acquired or not acquired Content through the Site and/or the Services. We make no representations concerning any Content contained in or accessed through the Site and/or the Services, and we will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Site and/or the Services. We make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through the Site and/or the Services.
WE PROVIDE THE SITE AND THE SERVICES “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE.” WE MAKE NO EXPRESS OR IMPLIED WARRANTIES OR GUARANTEES ABOUT THE SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE HEREBY DISCLAIM ALL SUCH WARRANTIES, INCLUDING ALL STATUTORY WARRANTIES, IMPLIED WARRANTIES, AND WARRANTIES IMPOSED BY LAW, WITH RESPECT TO THE SERVICES AND THE SITE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES THAT THE SERVICES ARE MERCHANTABLE, OF SATISFACTORY QUALITY, ACCURATE, FIT FOR A PARTICULAR PURPOSE OR NEED, OR NON-INFRINGING.
WE DO NOT GUARANTEE THAT THE RESULTS OBTAINED FROM THE USE OF THE SERVICES WILL BE EFFECTIVE, RELIABLE, OR ACCURATE OR WILL MEET YOUR REQUIREMENTS. WE DO NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICES (EITHER DIRECTLY OR THROUGH THIRD-PARTY NETWORKS) AT TIMES OR LOCATIONS OF YOUR CHOOSING. WE ARE NOT RESPONSIBLE FOR THE ACCURACY, RELIABILITY, TIMELINES, OR COMPLETENESS OF INFORMATION PROVIDED BY USERS OF THE SERVICES OR ANY OTHER DATA OR INFORMATION PROVIDED OR RECEIVED THROUGH THE SERVICES. EXCEPT AS EXPRESSLY SET FORTH HEREIN, IsDocInMAKES NO WARRANTIES ABOUT THE INFORMATION SYSTEMS, SOFTWARE, AND FUNCTIONS MADE ACCESSIBLE THROUGH THE SERVICES OR ANY OTHER SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION. IsDocIn DOES NOT WARRANT THAT THE SITE OR THE SERVICES WILL OPERATE ERROR-FREE, BUG-FREE, OR FREE FROM DEFECTS, THAT LOSS OF DATA WILL NOT OCCUR, OR THAT THE SERVICES, SOFTWARE, OR SITE ARE FREE OF COMPUTER VIRUSES, CONTAMINANTS, OR OTHER HARMFUL ITEMS.
GENERAL LIMITATION OF LIABILITY
YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH US IS THE CANCELLATION OF YOUR REGISTRATION. IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS RELATING TO OR ARISING OUT OF YOUR USE OF THE SITE OR THE SERVICES, REGARDLESS OF THE FORM OF ACTION, EXCEED THE GREATER OF: (a) THE TOTAL AMOUNT OF FEES, IF ANY, THAT YOU PAID TO REGISTER FOR THE SITE OR THE SERVICES, OR (b) $100. IN NO EVENT SHALL WE BE LIABLE TO YOU (OR TO ANY THIRD PARTY BRINGING A CLAIM ON YOUR BEHALF) FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SITE AND/OR THE SERVICES. THESE EXCLUSIONS APPLY TO ANY CLAIMS FOR LOST PROFITS, LOST DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, ANY OTHER COMMERCIAL DAMAGES OR LOSSES, OR MEDICAL MALPRACTICE OR NEGLIGENCE OF HEALTHCARE PROVIDERS ACCESSED THROUGH THE SERVICE, EVEN IF WE KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OUR LIABILITY SHALL BE LIMITED IN ACCORDANCE HEREIN TO THE MAXIMUM EXTENT PERMITTED BY LAW IN SUCH STATES OR JURISDICTIONS.
IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE YOUR RIGHTS WITH RESPECT TO CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR".
INTELLECTUAL PROPERTY PROTECTION
All Content is owned by us or our licensors and is protected by copyright, trademark, patent, and trade secret laws, other proprietary rights, and international treaties. You acknowledge that the Services and any underlying technology or software used in connection with the Services contain IsDocIn’s proprietary information. We give you permission to use the Content for personal, non-commercial purposes only and do not transfer any intellectual property rights to you by virtue of permitting your use of the Services. You may print, download, and store information from the Site and the Services for your own convenience, but you may not copy, distribute, republish, sell, or exploit the Content, Site, or Services, in whole or in part, for any commercial gain or purpose whatsoever. Except as expressly and unambiguously provided herein, neither IsDocIn nor its suppliers grant you any express or implied rights, and all rights in the Site and Services not expressly granted by IsDocIn to you are retained by IsDocIn.
Upon a request by us, you agree to defend, indemnify, and hold harmless IsDocIn, our employees, contractors, officers, directors, agents, parent, other affiliated companies, suppliers, successors, and assigns from all liabilities, claims, demands, and expenses, including attorney's fees, made by any third party that arise from or are related to (a) your access to the Site; (b) your use of the Services; and/or (c) the violation of this Agreement, or of any intellectual property infringement or violation of any other right of any person or entity, by you or any third party using your Credentials. The foregoing indemnification obligation does not apply to liabilities, claims, and expenses arising as a result of our own gross negligence or intentional misconduct.
Limitation of Claims
No action arising under or in connection with this Agreement, regardless of the form, may be brought by you more than one (1) year after the cause of action arose; actions brought thereafter are forever barred.
We may assign this Agreement at any time, including, without limitation, to any parent, subsidiary, or affiliated company, or as part of a sale to, merger with, or transfer of our company to another entity. You may not assign, transfer, or sublicense this Agreement to anyone else and any attempt to do so shall be null and void.
This Agreement and any supplemental terms, policies, rules, and guidelines posted through the Servicesconstitute the entire agreement between you and us and supersede all previous written or oral agreements. If any part of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
The failure of IsDocIn to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. The failure of either party to exercise any right provided for herein in any respect shall not be deemed a waiver of any further rights hereunder.
The headings of the sections of this Agreement are for convenience only, do not form a part hereof, and in no way limit, define, describe, modify, interpret, or construe the meaning, scope, or intent of this Agreement or any terms or conditions therein.
Choice of Law and Venue
This Agreement shall be deemed to have been entered into and shall be construed and enforced in accordance with the laws of the State of Arizona as applied to contracts made and to be performed entirely within Arizona, without giving effect to the state’s conflicts of law statute, and the venue for any action described in the subsequent paragraph shall in the City of Scottsdale, Maricopa County, Arizona.
Arbitration Clause; Class Action Waiver
YOU AGREE THAT ALL DISPUTES (WHETHER OR NOT INVOLVING A THIRD PARTY) WITH REGARD TO YOUR RELATIONSHIP WITH US, INCLUDING, WITHOUT LIMITATION, DISPUTES RELATED TO THIS AGREEMENT, YOUR USE OF THE SITE AND/OR SERVICES, AND/OR YOUR RIGHTS OF PRIVACY, WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION UNDER THE AMERICAN ARBITRATION ASSOCIATION'S RULES FOR ARBITRATION OF CONSUMER-RELATED DISPUTES. YOU AND WE HEREBY EXPRESSLY WAIVE TRIAL BY JURY. NEITHER YOU NOR WE WILL PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION FOR ANY CLAIMS COVERED BY THIS AGREEMENT TO ARBITRATE. YOU GIVE UP YOUR RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST US, INCLUDING ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS.
Electronic Contracting; Copyright Dispute
Posted: September 8, 2015
COLLECTION OF INFORMATION
Some of the Services require us to know who you are so that we can best meet your needs. When you access these Services, we may ask you to voluntarily provide us certain information that personally identifies (or could be used to personally identify) you (“Personal Information”). Personal Information includes, but is not limited to, the following categories of information: (1) contact data (such as your e-mail address and phone number); (2) demographic data (such as your gender, your date of birth, and your zip code); (3) insurance data (such as your insurance carrier, insurance plan, member ID, group ID, and payor ID); (4) medical data (such as the Healthcare Providers you have visited, your reasons for visit, your dates of visit, your medical history, and other medical and health information you choose to share with us), and/or (5) other information that you voluntarily choose to provide us, including, without limitation, social security numbers and unique identifiers such as passwords.
Protected Health Information
Under the Health Insurance Portability and Accountability Act, Standards for Privacy of Individually Identifiable Health Information and the Standards for Security of Electronic Protected Health Information, 45 C.F.R. Part 160 and Part 164, Subparts A, C and E (the “HIPAA Regulations”), some of the information that IsDocIn collects as part of providing the Services may be considered “protected health information” (“PHI”). Specifically, when IsDocIn receives identifiable information about you from or on behalf of your Healthcare Providers, this information is PHI. HIPAA provides specific protections for the privacy and security of PHI and restricts how PHI is used and disclosed.
The information that we store includes your payment card type and the last four digits of the payment card. We may provide the option to remove this information through your account settings page.
We also may automatically collect certain data when you use the Services, such as (1) IP address; (2) domain server; (3) type of device(s) used to access the Services; (4) web browser(s) used to access the Services; (5) referring webpage or other source through which you accessed the Services; (6) geographical information; and (7) other statistics and information associated with the interaction between your browser or device and the Services (collectively “Traffic Data”). Depending on applicable law, some Traffic Data may be Personal Information.
Any information that you reveal in a review or online discussion or forum is intentionally open to the public and is not in any way private. We recommend that you carefully consider whether to disclose any Personal Information in any public posting. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict.
CONTROLLING YOUR INFORMATION
If you are a registered user of the Services, you can modify some of the Personal Information you have included in your profile or change your username by logging in and accessing your account. You must immediately notify us if your password is stolen or compromised by sending an email to fraudprotection@IsDocIn.com. If you wish to close your account, please email us at privacy@IsDocIn.com. IsDocIn will delete your account, and the information in your account, as soon as reasonably possible. Please note, however, that IsDocIn reserves the right to retain information from closed accounts as necessary to comply with any law, prevent fraud, resolve disputes, enforce the Agreement, and take other actions permitted by law.
USE OF INFORMATION
We use your information, including Personal Information, to provide the Services and to help improve them, including as follows:
DISCLOSURE OF INFORMATION
We may disclose certain information that we collect from you, including, but not limited, to the following:
The Site and the Services may use a variety of tracking tools, including, but not limited to,cookies, web beacons, website analytics services, and mobile device identifiers.
Some web browsers (including some mobile web browsers) allow you to reject Cookies or alert you when a Cookie is placed on your computer, tablet, or mobile device. Although you are not required to accept IsDocIn’s Cookies, if you block them, you may not have access to all features available through the Services.
“Web Beacons” are tiny graphic image files imbedded in a web page or email that may be used to collect anonymous information about the Services, the websites of selected advertisers, and the emails, special promotions, or newsletters that we send you. The information collected by Web Beacons allows us to monitor how many people are using the Services, clicking onto selected advertisers’ websites, and/or opening our emails (and for what purpose). Web beacons also permit us to enhance our advertising.
Website Analytics Services
Third-party website analytics services may be used in connection with the Services to record such things as mouse clicks and movements, scrolling activity, and text typed into the Site. Website analytics generally do not collect any Personal Information unless it is voluntarily provided. We use website analytics to make the Services easier to use.
Mobile Device Identifiers
Mobile device identifiers can be used to track your mobile device and any data and activities occurring on it as well as the applications installed on it. These identifiers collect some Personal Information (such as media access control, address, and location) and Traffic Data. Mobile device identifiers help IsDocIn learn more about our users’ demographics and internet behaviors.
You may be able to reject mobile device identifiers by activating the appropriate setting on your mobile device. However, if you reject mobile device identifiers, you may not have access to all features available through the Services.
"DO NOT TRACK” SIGNALS"
IsDocIn does not take any action in response to “Do Not Track” (DNT) signals.
STORAGE AND SECURITY OF INFORMATION
The security of your Personal Information and PHI is important to us, but remember that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we do not and cannot guarantee its absolute security.
LINKS TO OTHER SITES
The Services may contain links to third party websites with which IsDocIn has no affiliation, including links provided as automated search results. These links are provided for your convenience only and do not constitute sponsorship, endorsement, approval, or responsibility for any of these websites. We do not warrant or make any representation about the substance, quality, functionality, or accuracy of any of these websites or their content. If you decide to visit a third party website, you are subject to the policies of that website. You acknowledge and agree that we are not responsible for the policies and practices of these third party websites.
8951 E Bell Rd., Ste. 102,
Scottsdale, AZ 85260